Questions

Good things to know

How does 4Keeps work, and how is it different from a traditional matchmaker?
It starts with a free consultation and a detailed intake so we understand your goals, values, and exactly who you're looking for. From there, your dedicated matchmaker goes to work for you. That's the key difference: a traditional matchmaker mostly pairs you with whoever is already in their database and is incentivized to make that roster work. 4Keeps is more like a personal assistant for your love life. Your matchmaker spends the bulk of their time actively searching for and personally reaching out to compatible singles who fit you, hand-selects and reviews candidates, arranges introductions once you approve, and handles the scheduling and coordination, refining the search around your feedback.
Can I sign up for free?
Yes, applying is free. You complete the intake and have an initial consultation at no charge. Think of it as a two-way interview: it helps us understand you, and it lets you decide if 4Keeps is right for you. You're only charged once you've been approved and you choose to begin active services.
How does billing work?
You choose a flat monthly plan. Each plan covers a set number of dedicated hours each week that your matchmaker spends searching, reviewing, reaching out, and coordinating on your behalf, amplified by our sourcing tools so each hour reaches further than manual searching ever could. Every plan is the same flat rate, $15 an hour of dedicated work, and starts at $600 per month, with no five-figure retainers and nothing hidden. Billing only begins after your free consultation, once you've approved moving forward, and you can adjust or pause your plan anytime.
Are there different levels of service?
Yes. We offer three flat monthly plans, Essential, Focused, and Priority. They differ in how many dedicated hours per week go into your search, and more hours generally means broader outreach across more channels and faster momentum. We'll recommend the right plan based on your goals and how specific your criteria are, and you can scale up or down anytime. The right fit is decided together during your consultation.
How does my matchmaker find people?
Your matchmaker proactively sources from the entire world of singles, not a fixed roster. That includes professional networks, social platforms, mainstream and niche dating apps, our own community and past members, and referrals gathered along the way. Every potential match is personally reviewed by your matchmaker for compatibility before it ever reaches you.
How do I know my matchmaker is actually working for me?
Transparency is built in. You receive regular written progress updates summarizing the outreach, the candidates being considered, and the next steps in your search, and your matchmaker is always available to walk you through the work. That running record is used to adjust strategy whenever you'd like.
Is my information confidential?
Yes. There's no public profile and no inbox to manage. Your name and contact details are never shown to potential matches, and your information is only shared with a prospective match once you've approved it. Confidentiality and professionalism are central to how we work.
Do you screen and vet people?
Your matchmaker personally reviews every candidate for compatibility before introducing them to you. When registering, members agree to our community standards and represent that they meet our eligibility requirements, including that they have not been convicted of a felony and are not required to register as a sex offender. 4Keeps does not conduct formal criminal background checks, so please use your own judgment and take normal safety precautions when meeting anyone in person.
Do you offer coaching?
Yes. Clients can add optional one-on-one coaching and training sessions, professionally curated by Dr. Lindsay O'Shea, covering date prep, debriefs, confidence, and breaking patterns that get in the way. Coaching is included with the Focused and Priority plans and available as an add-on with Essential. It is supportive coaching, not therapy or a substitute for professional mental health care.
Can I cancel, and do you offer refunds?
You can cancel at any time and are never locked in. Plans are month to month, so you can pause or stop whenever you like. We also offer a 30-day satisfaction guarantee: if 4Keeps is not the right fit, request a full refund within 30 days of purchase, or before your first match, coaching session, or consultation. See our Terms for details.

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